Riverwood Associates’ webinars offer an effective and convenient way to participate from your office or home.   We offer both live and ON-DEMAND webinars.  Viewers of live webinars receive:

  • Have your questions answered in a live Q&A session during the webinar
  • A PDF version of the presentation, electronic tools & templates, and unlimited viewing of the recorded session
  • Certificate of attendance with the equivalent contact hours / CEUs

Viewers of On-Demand webinars receive a PDF version of the presentation and unlimited viewing of the webinar.

Among the webinars we offer live and on-demand are:

“Project Selection & Chartering”

Master the art and science of project chartering.  Learn to evaluate and select the right projects using proven techniques and tools; Discover how to create a powerful project charter by focusing on the right things -- defining the problem, identifying the project goals, and scoping the project. Includes Excel-based tools and templates.

“Introduction to Root Cause Analysis”

Successful problem solving requires a sound methodology and strong analytical skills. You will learn the 5-step Root Cause Analysis framework.  Framing the problem, diagnosing the process, discovering root causes, designing countermeasures and deploying/verifying outcomes. Includes a variety of examples, tools, and templates. 

“Building a Business Case”

Business professionals are expected to use financial data in their daily decisions to drive their organizations. But many managers have not been trained how to build a business case or calculate return on investment. Don't let your fear of finance get in the way of your success. In this interactive webinar, you'll learn a step-by-step approach to building a business case, identify types of costs and benefits, and calculate key financial metrics including ROI, Payback Period and Break-Even Analysis. Includes electronic tools and templates. Webinar counts toward 1 hour of CEU credits.

“Conducting Successful Kaizen Events”

Discover one of the secrets to Toyota’s success, the Gemba Walk. We’ll define a Gemba Walk, identify critical questions to stimulate meaningful conversations with the frontline and provide a comprehensive set of Gemba Walk guidelines to start your program immediately. Includes tools and templates.

“Mastering Gemba Walks”

Discover one of the secrets to Toyota’s success, the Gemba Walk. We’ll define a Gemba Walk, identify critical questions to stimulate meaningful conversations with the frontline and provide a comprehensive set of Gemba Walk guidelines to start your program immediately. Includes tools and templates.

“Making Better Decisions”

In this interactive webinar, we will explore our decision-making styles, share compelling research on analytics with business examples and present a simple but powerful decision support system to help you make better decisions. Attendees will participate in an enlightening diagnostic survey about their own decision-making style and receive powerful tools for decision making.

“Streamline Your Operations - a LEAN Primer”

Frustrated with chronic bottlenecks? Overwhelmed with delays?  Discover how to streamline your operations using sound Lean principles. In this interactive webinar, we’ll share a practical three-step approach to analyzing an operation, identifying bottlenecks and streamlining the process without necessarily investing in capital equipment or adding headcount. Specific topics include Pull vs. Push, Takt Time, Capacity Assessment / Utilization, Bottlenecks, Operator-Loading Charts, and cost-effective line balance techniques. Includes actual case studies along with tools and templates. Webinar counts toward 1 hour of CEU credits.